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Job Title: 2021 Customer Marketing Intern
Company Name: Five9
Location: SAN RAMON, CA United States
Position Type: Internship
Post Date: 02/22/2021
Expire Date: 04/22/2021
Job Categories: Advertising/Marketing/Public Relations
Job Description
2021 Customer Marketing Intern
2021 Customer Marketing Intern

About Five9

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

We are driven by a passion to transform contact centers into customer engagement centers of excellence.  Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.

Internship Program

At Five9 we are committed to providing an exceptional experience for our interns.  We tailor our program to provide participants with real, impactful work, contributing directly to the continued success of Five9.  Through our Speaker Series and Events, you’ll have the opportunity to meet and learn from some of the best in the business.

As an intern at Five9, you can expect to:

Learn. Learn about yourself, your field and what makes Five9 special.
“I am proud that I was able to learn so many new concepts and systems in such a short amount of time and was able to contribute on a team to actual software development projects.” – 2020 VoIP Software Engineering Intern

Contribute. Contribute to the success of the company, your team, and real, impactful projects.
“I am most proud of owning the entire provisioning portal as part of the new cloud train, which will hugely impact how we release new products in the future!” – 2020 Associate Product Manager

Grow. Grow as a student, an employee, as a person!
“My proudest achievement from my internship is my professional growth. I have learned so much about how to interact professionally with various individuals from both within Five9 and from outside the company and have grown so much in my professional communications skill set.” 2020 Integrated Marketing Intern 

Our Role

The Customer Marketing intern will be an active member of the Comms team and support our efforts to build brand recognition.  Throughout the 12 week program, they will have the opportunity to work with multiple areas within marketing. The customer marketing department focuses on our showcasing our customers successes and deepening our relationships with them. The Customer Marketing Intern will have the opportunity to work on, messaging, suggestions for customer appreciation gifts, managing projects, and content creation.

Responsibilities

Support Customer Marketing team to help further brand recognition for Five9 and the personal brand of the advocate and their organizations

Support Sales with the creation of PowerPoint slides for customer logos and content for social cards

Customer Welcome Kits brainstorm ideas

This role will allow this individual to understand the importance of customer advocacy to an organization and to the sales cycle

The importance of building brand recognition for an organization and their personal brand

Gain experience and explore a career path in customer marketing

Network with professionals because they will have communications and work with various sales and marketing teams

Qualifications

Rising senior or above, pursuing an undergrad degree in Journalism or relevant marketing studies

Professional attitude and enthusiasm; attention to detail, ability to successfully work with various teams internally and externally

Comfortable working in a fast-paced environment and ability to manage multiple projects at a time

Creative, with a positive attitude

Excellent verbal and written communication skills

Beginning of a college degree in a relevant field- journalism or relevant marketing studies

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

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Contact Information
Company Name: Five9
Website:http://www.five9.com/about/careers/jobs?gnk=apply&gni=8a78859f77ac64360177cbdc964d462e&gns=HBCUConnect
Company Description:
Five9 is a global software company in the San Francisco Bay Area that connects companies to their customers through the cloud to enhance a great customer experience. Five9 is the leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. At Five9 we are committed to providing an exceptional experience for our interns.  We tailor our program to provide participants with real, impactful work, contributing directly to the continued success of Five9.  Through our Speaker Series and Events, you’ll have the opportunity to meet and learn from some of the best in the business.
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